We respect your privacy. Yates and Suddell will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998.
Information about you is collected to enable us to process your order and provide you with the best possible service.
We will not collect sensitive information about you without your consent.
The type of information we collect includes:
We will give you the option to refuse any marketing email from us in the future.
All information about you will be maintained with strictest confidence.
Payment is taken at time of Despatch. Yates & Suddell will issue a full refund or replacement of goods in the following instances:
* Yates & Suddell may refuse to accept future orders from those who have made previous unsubstantiated claims for non-delivery of goods. In the event of an item not arriving, this must be reported to and acknowledged by Yates and Suddell within 30 days of dispatch date.
Please Note that we only accept payment by cheque on the basis that goods will not be despatched until 7 working days after receipt of payment
Download a Returns Note here
We will issue a full refund to the value of the product (but not shipping costs) if you return any products for any reason ordered by you within 7 working days from the delivery date. All products must be returned in the original packaging provided.
In all instances, you should contact Yates & Suddell to request a returns reference. A refund will be issued following receipt of the goods within 30 days of that date.
Delivery will be made to the address given on your order as soon as possible.
Delivery time is normally
All items over £50 will be dispatched FREE using Royal Mail or courier services or in accordance with information on delivery costs appertaining to any purchase via our online shopping facilities. For more information please see our delivery page.
Your feedback is very important to us. If you have any comments, requests or problems, please contact us by any of the following methods:
By telephone: 01706 824062 staffed Monday – Friday 9.00am to 5.00pm and Saturday 9.00am to 1.00pm
By Fax: 01706 829995
By email: email@example.com
By post: to our Ramsbottom office.
Needed for PHP functionality to work:
Used for keeping track of what is in your basket:
Related to your customer account, no personal information is stored in this cookie:
Are you sure you want to cancel this appointment?
0161 000 000
26/06/2015 - 10.00am