Contact Lens Information
Help with ordering
If you require any help please email us at:
enquiries@yatesandsuddell.co.uk
Emails are monitored regularly but please allow 24 hours at weekends.
Alternatively telephone us on 0161 764 2209 (Monday to Friday 9.30am to 4.30pm and Saturday 10am to 1.00pm) and one of our friendly staff will be happy to help.
Before ordering Contact Lenses, please check the following:
- That your contact lens prescription (this is different to your spectacle prescription) is a UK prescription, in date and not expired
- The lens type you are ordering corresponds to the lens type you have been prescribed
-
Please do not order lenses in quantities that will stretch beyond the expiry date of the prescription
-
If you are trialling lenses please complete your trial before ordering
Your optician has a legal requirement to supply you with a copy of your prescription, always ask for this when you have had a check up. If you have a copy of your prescription please fax it to 0161 762 4785 or email it to us at enquiries@yatesandsuddell.co.uk If you do not have a copy don't worry we can contact your optician and request it for you although they may require you to contact them with your consent before releasing it.
If you are wearing an optician own branded lens please email us and we will advise you further.
- That your contact lens prescription (this is different to your spectacle prescription) is a UK prescription, in date and not expired
- The lens type you are ordering corresponds to the lens type you have been prescribed
-
Please do not order lenses in quantities that will stretch beyond the expiry date of the prescription
-
If you are trialling lenses please complete your trial before ordering